Privacy Policy

At Cloudologix, safeguarding your personal information is not just a priority; it’s a fundamental responsibility we uphold with utmost seriousness. We hold ourselves to the highest standards of transparency and respect for your privacy, and we expect the same from you. Our commitment to transparency and choice is the cornerstone of how we handle the personal information of our clients and website visitors.

This Privacy Policy serves as a comprehensive guide to how Cloudologix collects, stores, and processes your data. It also outlines your rights regarding your information and provides avenues for contacting us should you have any inquiries. Please note that we reserve the right to modify this privacy statement at our discretion, and we encourage you to revisit this section periodically to stay informed about any updates.

To Whom This Policy Applies:

This privacy statement extends to individuals (“users” or “you”) who engage with our website, subscribe to our products, request information, or utilize our chat support services.

How We Collect Data:

Depending on the services you engage with, we gather data from the following sources:

  1. Data We Request: When you avail yourself of our services, we may request, store, and process any or all of the following data categories:
      • Your Name
      • Your Email Address
      • Your Phone Number
  2. Cookies: Our website employs cookies, which are small files placed on your device upon your initial visit. These cookies aid in analyzing web traffic and tracking your activity across the web. By continuing to use our website, you implicitly consent to our cookie usage. You can opt-out by adjusting your browser settings, browsing in anonymous mode, or refraining from using our website.
  3. External Tools: We utilize various tools to collect data concerning your usage and behavior both within and beyond our website. These include:
      • MailChimp: We use MailChimp for email marketing purposes, tracking the effectiveness of our promotional emails and improving engagement.
      • Social Plugins: Our website contains links to several social media platforms for enhanced engagement and visibility. However, once you navigate to these platforms, they operate under their respective privacy policies, over which we hold no control or responsibility.

Why We Collect Your Data:

The data collected through cookies may be personally identifiable or anonymous, and we utilize it to:

      • Offer personalized services
      • Maintain a secure platform
      • Enhance performance
      • Conduct statistical analysis

How We Secure Your Data:

We employ robust security measures to protect your personal data, including technical, administrative, and physical safeguards. In the event of a data breach, we promptly notify local authorities and affected users within 72 hours.

How We Use Your Personal Data:

We store and process the data we collect to serve our legitimate interests and facilitate service delivery in accordance with applicable laws. Specifically, we use your data to:

      • Provide and enhance our services and website experience
      • Communicate with you via email, notifications, or other provided contact information
      • Share necessary data with third parties to enable our services
      • Conduct internal research and management
      • Detect and prevent fraud
      • Enforce our terms and conditions

When We Share Your Personal Data:

We do not share your personal data with any third parties unless:

      • We obtain your explicit consent
      • Mandated by law
      • Required to provide necessary data to third parties enabling our services

Your Rights and Choices:

You retain full control over the information we store and its subsequent usage. You can:

      • Unsubscribe from mailing lists and adjust notification preferences
      • Choose not to share your information by abstaining from form submissions or chat support usage
      • Modify consent previously provided for specific data usage at any time

If you have any inquiries regarding our privacy policy or data handling practices, please don’t hesitate to reach out to us at [email protected].

Thank you for entrusting Cloudologix with your personal information.